Return one or more products
We have extended the legal return period of 14 days to 21 days to give you ample time to check and assess your products.
If you have received your order less than 21 days ago, you can return your order without any problems. (With the exception of customized products.)
Return your product(s)
If you want to return a product, send the product back to us in its original packaging with a print of the invoice enclosed.
Exchange your product (s)
If you want to exchange your product for another product, report this on the invoice that you send back with the product. We will then send you the desired product and settle the amount already paid.
After we have received your return shipment we will arrange for a prompt repayment of the amount due. If we know that you still want to order products, the amount will be settled with your next order.